Shipping policy

Shipping Policy

Onhand items:

All orders are processed within 2 to 5 days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

Pre-orders or STBO(Soon to be on hand) items:

All orders are processed within 2 to 5 days (excluding holidays) after receiving the items to our warehouse. You will receive updates from the time the items are shipped out from the country of origin until the items arrived to our warehouse. You will receive another notification when your order has shipped from our warehouse.

Made-to-order items:

All orders are processed within 2 to 5 days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping:  The shipping rate will be based on your location, item/s weight and chosen carrier. 


J&T Express

Weight Luzon Visayas Mindanao Manila
0g - 500g 85 100 105 95
500g - 1kg 115 180 195 165
1kg - 3kg 155 200 220 190
3kg - 4kg 225 300 330 280
4kg - 5kg 305 400 440 370
5kg - 6kg 455 500 550 465



Flash Express

Weight Luzon Visayas Mindanao Manila
0g - 500g 36 43
 45
 40
500g - 1kg 67
 79
 85
 72
1kg - 2kg 83
 92
 101
 90
2kg - 3kg 85
 95
 104
 92
3kg - 4kg 128 142 155 140
4kg - 5kg 169 187
 205
 180
5kg - 6kg 218
 238 261 232

LBC Express

Metro Manila Provincial
Small 230 PHP 260 PHP
Large 260 PHP 300 PHP



Local delivery

We charge a minimum of ₱50 per delivery within Cabanatuan. Same day delivery. 

Deliveries are made from 10am - 6pm on Monday to Saturday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at location, San Josef Norte, Cabanatuan City. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10am - 6pm on Monday - Sunday. Please have your order confirmation email or the Order number with you when you come.

International Shipping

We use EMS and FedEx for shipping. 
Duties and import taxes may apply.  Please make sure to read more details here

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@macalde.com with your name and order number, and we will look into it for you.

We are using different carrier to ship your orders. You can track your order from the carrier's tracking page.